Policies
This Shipping Policy explains how Peptory Labs processes and ships domestic U.S. orders, including estimated timelines, shipping charges, and carrier-related limitations.
Orders are typically processed within 1 to 2 business days after payment is successfully received and cleared. Orders placed on weekends or holidays will begin processing on the next business day.
We work to ship orders as quickly as possible, but processing times may be extended during high-volume periods, holidays, weather delays, carrier disruptions, or other circumstances outside our control.
We currently ship to addresses within the United States.
Shipping rates:
Shipping eligibility thresholds are calculated after discounts, coupon codes, and promotional credits are applied.
Estimated delivery times begin after the order has been processed and handed off to the carrier.
Delivery estimates are not guarantees and may be affected by carrier delays, weather events, routing issues, holidays, or other factors beyond our control.
Once your order ships, you will receive a shipping confirmation email with tracking information, if available.
Customers are responsible for providing a complete and accurate shipping address at checkout. Peptory Labs is not responsible for delays, losses, or additional shipping charges resulting from incomplete, incorrect, or undeliverable addresses submitted by the customer.
If an order is returned due to an incorrect address or failed delivery, reshipping fees may apply.
If your package arrives damaged, or if you believe it has been lost in transit, please contact us promptly at [your support email] and include your order number.
Once an order has been transferred to the carrier, transit timing and final delivery are outside our direct control. However, we will make reasonable efforts to assist with carrier claims or shipment issues when appropriate.
We reserve the right to refuse, limit, hold, or cancel any order at our discretion, including orders that cannot be verified, appear inconsistent with our policies, or cannot be shipped due to carrier or destination restrictions.
All products sold by Peptory Labs are intended strictly for laboratory research and investigative use only and are not approved for human consumption, therapeutic use, or clinical application.
For shipping questions, please contact:
[your support email]
[your business name / contact page link]
